App Privacy Policy

Last updated: January 2026

Evyan Mobility Private Limited (“Evyan Mobility”, “we”, “our”, “us”) is committed to protecting the privacy and security of personal information collected through our mobile applications and services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our app.

1. Information We Collect

We may collect personal information such as name, mobile number, email address, date of birth, address, KYC details, vehicle details, and other information required for rider onboarding and service operations.

We may also collect technical information such as device information, IP address, app version, and usage logs.

2. Location Information (Important)

Our app collects real-time location data, including background location, when a rider is on active duty or performing a trip or delivery. This includes current and historical trip locations.

Location data is collected and used for the following purposes:

Background location access is used only during active trips or duty hours and is not used for advertising or any purpose unrelated to service operations.

3. How We Collect Information

Information is collected through:

4. Purpose of Data Collection

We use the collected information to:

5. Legal Basis for Processing

We process your data based on your consent, contractual necessity (to provide our services), legitimate business interests, and legal or regulatory requirements.

6. Data Sharing

We do not sell or rent your personal data.

Information may be shared only with:

Location data is not shared with any third party for advertising or marketing purposes and is used strictly for operational, safety, and service delivery purposes.

7. Data Retention

We retain personal data only as long as necessary for business, operational, or legal purposes and then securely delete or anonymize it.

Location data is retained only for the duration required for trip history, dispute resolution, safety audits, and legal or operational compliance.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data against unauthorized access, loss, misuse, or alteration.

9. Permissions

Our app may request the following permissions:

10. User Rights

You may request access, correction, or deletion of your personal data, or withdraw your consent where applicable.

You can control or revoke location permission from your device settings. However, disabling location access may affect core app features such as ride tracking, delivery management, and safety monitoring.

11. Children’s Privacy

Our app is intended for professional and business use only. We do not knowingly collect data from individuals under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

13. Contact Information

Evyan Mobility Private Limited
Email: vmehta@evyan.in
Phone: +91 8591744728

14. Governing Law

This Privacy Policy is governed by the laws of India.